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Product Ordering/Delivery

High-level customer service is our priority

Our product ordering service handles purchase requests for instruments, reagents, accessories, and service contracts.

You can reach us Monday through Friday 8:00 AM to 5:00 PM CEST.

We also offer an entire self-tracking system so you can track the status of any of your registered orders. You may benefit from the following functions:

  • Order status confirms that your order has been placed.
  • Delivery tracking provides your carrier tracking number and delivery date.

Keep in mind, all instructions for use (IFU) and material safety data sheets (MSDS) can be downloaded at any time from our download center.